Retail Banking

About the Program

This e-learning program on BBM - Retail Banking is designed to help users understand different types of loan products offered by banks. Further, the course discusses in detail about different aspects like: features of mortgage loans and auto loans. The course also discusses the role and functions of tellers in banks.

This is a self-paced program. Self-paced programs create a unique learning experience that allows students to learn independently and at a pace that best suits them.


Tuition: $1,150

Duration: 100 Hours

Students will have access to the program for 1 full year.

Prerequisites: HS diploma/GED, basic computer skills and familiarity with the internet

To learn more about ETI’s tuition and financial aid options, click here.


Course Outline

    • Definition and explanation of mortgage

    • The essential components of a mortgage

    • Different types of mortgage

    • Generally followed practices in mortgage lending

    • Meaning of auto loans

    • The features of auto loans

    • Types of auto loans

    • Meaning of credit score

    • The terms and conditions applicable to auto loans

    • The main functions of a commercial bank from the teller's point of view

    • The role of tellers

    • The functions of tellers

    • The knowledge and skill required for tellers

    • The regulatory compliance requirements for tellers

    • Identify the diifrent means of payment modes.

    • List and explain the types of cards.

    • Explain the features of credit card.

    • Identify the cost to the issuing bank.

    • Identify the revenues to the issuing bank.

    • list the benifits to various parties for using credit cards.