Medical
Administrative
Assistant Professional

About the Program

Administrative Medical Assisting is one of the fastest growing careers in the health care industry today. The need for professionals that understand how to utilize computerized medical office software and perform administrative office procedures is growing substantially. Physician practices, hospitals, chiropractic practices, and other health care providers all depend on administrative professionals for day-to-day-support.

In this online program, you will learn medical terminology, patient confidentiality, scheduling, customer service, basic patient documentation, and basic billing as well as other administrative duties required by front office personnel.

Learn and recognize word roots, prefixes, and suffixes used in medical language today. Learn how to combine words to create meaningful medical conditions as well as comprehend their definition and know the correct spelling. In this medical terminology course, you will learn medical terms related to all major body systems. Medical terms are introduced in the context of human anatomy and physiology to help you understand exactly what they mean. You will practice defining and understanding medical terms using case studies, vignettes, and activities.

This is a self-paced program. Self-paced programs create a unique learning experience that allows students to learn independently and at a pace that best suits them.


Certification

This course fully prepares students to take the National Healthcareer Association (NHA) - Certified Medical Administrative Assistant (CMAA) certification exam. The exam cost is included in the tuition.

The certification exam is not a requirement for graduation. Vendor certifications are at the student’s expense. Vouchers may be available depending on the student’s funding and financial aid.

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Tuition: $3,647

Duration: 400 Hours

Students will have access to the program for 1 full year.

Prerequisites: HS diploma/GED, basic computer skills and familiarity with the internet

To learn more about ETI’s tuition and financial aid options, click here.


Course Breakdown

Medical Administrative Assistant Career Prep

  • Lesson One will introduce medical assisting, the history of medicine, corresponding job descriptions, healthcare facilities, processional behaviors in the workplace, and therapeutic communication. Patient education will be covered in depth due to the critical interactions between healthcare professional and the patient. Medical law and ethics will round out the introduction lesson covering both classifications of the law, medical liability, and making reputable, ethical medical decisions.

  • This lesson will cover the administration of ambulatory care which includes technology and written communication, telephone techniques, scheduling appointments, patient processing, daily healthcare office operations, types of health records, key information and ownership of health records, and a light introduction to the principles of pharmacology.

  • This lesson reviews the basics of diagnostics, coding and billing including the history of medical coding, guidelines, the basics of procedural coding, key steps in the medical billing process, and the introduction and organization of the CPT Manual (Current Procedural Terminology). Basics of health insurance will also be covered which includes the purpose, contracts with patients, and benefits.

  • This lesson details the administrative functions of patient accounts, collections, banking services and procedures, including practice management. Supervision, Human Resource Management, and Medical Practice Marketing will also be covered which includes running a successful medical office, marketing needs of a healthcare facility, and providing high quality customer service.

  • Lesson 5 details safety in the healthcare facility including dealing with hazardous waste, emergency preparedness, assisting with medical emergencies, and general rules and procedures for dealing with said emergencies.

  • The final lesson covers the basics of career management including developing career objectives, finding a job, developing a resume, creating a cover letter, completing online job profiles and applications, and interview tips and techniques.

Medical Terminology Career Prep

  • Introduction to Medical Terminology, The Human Body in Health and Disease, Word Part Review

  • Skeletal and Muscular System

  • Cardiovascular System

  • Lymphatic and Immune System

  • Respiratory System

  • Digestive System

  • Urinary System

  • Nervous System and Special Senses: Eyes and Ears

  • Integumentary System

  • Endocrine System

  • Reproductive System

  • Diagnostic Procedures, Nuclear Medicine, and Pharmacology